This review is towards the customer service at Highland Ridge. Let us show you how with this quick video. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. When you pay $33,081.05 for a BRAND NEW RV, you expect that it to have better quality than a pre-owned vehicle. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. We love the floor plan! Easily towable with 5.3 silverado. 1.6. working (Thomas Payne theater seats), not a Highland Telescopic TV controller didn't work, I called the manufacturer and the owner of the company was very helpful and sent me a new computer brain for free and told me if I had any problems, which I did and he walked me through the hic-ups and the computer brain is working great. Review #1765769 is a subjective opinion of poster. We have had multiple issues with our Open Range Roamer 347RES fifth wheel. USB cable had to be replaced. Shop By Type. Has a king bed and lots of closet space. Keystone … To discredit Highland Ridge (jayco) every way and chance i get. for the water heater bypass failed last October in a Today i was fixing the bedframe, it was dragging on the floor and scratching the floor. Because this is a manufacturing defect, our extended warranty will not cover this repair. Shop By Brand. Jayco also became a subsidiary of Thor Industries in 2016. I Jayco. No water at all from bathroom sink faucets. Highland Ridge RV is proud to be associated with a company that shares our same commitment to … This is what I am dealing with. Highland Ridge Rv ranks 97 of 429 in Auto category. Dealer said it would take 3 mos. That\'s PAYMENTS AS LOW AS $434/month* with ZOOMERS HASSLE-FREE ONSITE FINANCING. Good materials but poor execution on the build. Thank You for Your Reply! RV is 38 ft. Long w/3 slide outs, 2 ac units. DO NOT BE FOOLED. I regret my decision to purchase their product. It only kept the 50 as I must have used a comma between 50 and the three zeroes. Highland Ridge Rv. that it was during our winter thaw I didn't bother I replaced the center with 4 times the screws that were used to install it at the factory and added braces between the fireplace and the entertainment center. Doors open on their own. I have absolutely nothing negative to say comers to the RV market. heated hoses but that was it at the time. The full size ridgerator made cooking simple and trips to the grocery store very minimal. My unit has had to be repaired at the headquarters in Indiana and the service department went out of their way and went overboard in the repairing of our unit. REVIEWS. But they are so cheap and poor worknanship. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. supposedly exceptional customer service at the Come join the Highland Ridge family with a new Open Range … Highland Ridge RV is proud to be associated with a company that shares our same commitment to … The bedroom yo can’t walk on both sides of the bed and I have it slid as far over so I can use one side. Review #1598062 is a subjective opinion of poster. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. OUR BLOG. Of course the TV was destroyed. I took it back and they told me to talk to the other repair shop, who told me they were told to stop all work. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. 2017 Highland Ridge RV Prices, 2017 Highland Ridge RV Values w/ MSRP & Used 2017 Highland Ridge RV Specs | NADAguides. These RV towables feature spacious interiors while keeping weight to a minimum! “Defect in material and workmanship”, I have a unit I purchased new in January 2019, my slide seals have already gone bad (deteriorated) and while checking them I find a crack going up from the corner of the rear bedroom slide out cut, heading towards the roof. Used. The Highland Ridge RV Open Range is designed for extended use during any season. It. We owned a class A … craftsmanship issue. Had Highland Ridge continued building trailers like this, with 5th wheel-like construction one can only imagine where the quality and amenities could have gone. With that being said about the furnace We had single The floor in a 3 year old unit should not separate. After three years of traveling just in the spring and summer the floor has develop soft spots. 2021 Highland Ridge Open Range $42,372 Color N/A Engine N/A Miles N/A. Innovation shares equal importance. Highland Ridge RVs Highland Ridge RV began in 2004 and is a subsidiary of Jayco. No way I can get in for repairs before my trip. Problem exist with both city water and fresh water-pump works fine. This review is towards the customer service at Highland Ridge. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. I have had more issues with this coach in 18 months than the other in 18 years. Replaces the tires ASAP! Highland ridge not so good. it wasn't as bad as people would think. Yes, it was chilly in the mornings but things. I removed it and replaced it with powered, heated, massage electric reclining theater seating, about $1000, but, well worth it. Original review posted by user Jan 05, 2019. Details: Price $92,127 $63,167 USD; Currency; Loan Calc; Price Guide / NADA; Type 5th … This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. REVIEWS. Photo source:Highland Ridge Highland Ridge RV is recalling 74 model year 2019 Mesa Ridge Lite 2804RK and Open Range Ultra Lite 2804RK travel … Since I live close to the factory I took it back there for replacement of a Fantastic fan replacement. craftsmanship. Used 2016 Highland Ridge Open Range 3X 379RLS Used Fifth Wheel in Ocala, Florida 34480. Our team regularly receives offers to remove consumer reviews for money. Great home away from home! The rubber seal for the slide wasnt replaced and i cant order it direct, ive been waiting since June and still nothing was shipped. They just did things without even telling me, just things that I am still finding that they did that was not expected. Right from the start we started to have problems, starting with the dump tank pull handles all breaking, the slide cables breaking, the gear boxes that open and close the slides, the tires sold with the trailer were the wrong rating for the weight of the trailer, all tires had to be replaced, one blew out on the highway, the tires just spread out so much the two tires were rubbing against each other, couldnt even get a piece of paper between them. New. Each brand score is calculated based on set of relevant criteria and displays company performance over time. I have installed smart tv's throughout our They replaced it as well as a couple of other small items I wasn't even aware of that needed attention. Like you read in a lot of other reviews the floor is unusable. Own the Outdoors in a Highland Ridge RV. People think this is great. ", "Stay away". They also stated even if we were still in our warranty period it wouldn’t be covered. Monetary loss should have read 50 thousand. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Customer service said no and wouldn't even talk with dealer about the issue. INVENTORY. Menu. THEY REFUSED TO GIVE ME A NEW TRAILER OR MY MONEY BACK. Turns out it is 1/8 inch wood top and bottom filled with foam. Because clearly they only care about making money over selling something that should last more than three years. 2018 Highland Ridge RV Prices, 2018 Highland Ridge RV Values w/ MSRP & Used 2018 Highland Ridge RV Specs | NADAguides This unit has never left the pavement other than inside a rv park. Had our new toy hauler for 18 months. the coach would have to sit on their lot. Things I didn't even know about. The air conditioner was not properly installed or supported on the interior. The service center discovered the floor was not properly secured during manufacturing. The second gripe I've already fixed, the "L-Shaped Lounge" in the living room slide-out was just a really dumb idea, it was incredibly uncomfortable, the bed was useless and it just did not make sense in that small of a trailer. Check our FAQ, I'm actually about to purchase your unit from Camping World in Summerfield, FL. Each fifth wheel offers inside comforts such as stainless steel appliances, ball bearing full extension drawer guides, a motion sensor light in the bedroom and hallway, as well as a USB/12V charging port that charges your portable electronics even when you are not hooked up to a power source. Our website collected and compiled various consumer reviews about Highland Ridge Rv and Jayco as well as customer ratings and recommendations for these brands. In closing neither me nor my wife are in any After the second year, it had been in service longer than we used it. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. We paid to have first slide fixed and 30 days later and we are still waiting to be refunded. I have found many miner problems that were put together that way from the factory. Blog article. Highland Ridge RV is proud to be associated with a company that shares our same commitment to … What is your customer experience with Highland Ridge Rv? Then in 2019, the Power Tongue Jack needed to be replaced. There is no water damage,no leaks. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. Never buy from a company that will not stand behind their product. It was home! If the gear box is broken I know of no way to close the sideout. The screws holding it to the wall were all stripped from the wall. i mentioned a few items that I knew needed repair but they found other things that could be repaired as well. Highland Ridge does not care about their customers and frankly would NEVER recommend them to anyone. i mentioned a few items that I knew needed repair but they found other things that could be repaired as well. With features such as the outdoor patio and the flush floor slide, Highland Ridge RV has pioneered many of the advancements seen in the RV industry. Go and explore the wide world and bring a comfortable home along for the ride with a travel trailer, fifth wheel or toy hauler RV from Highland Ridge RV. With any Highland Ridge Highlander toy hauler fifth wheel by Highland Ridge you will find security and satisfaction with every detail. Highland Ridge does not stand by the product it manufactures. Storage space is amazing. Reviewers write the most about Highland Ridge Rv Rv and give it 2.1 stars out of 5. it. I purchased a 2015 new open range model 413RLL bunkhouse. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. When Highland Ridge “Jayco” was contacted, they say it’s a cosmetic issue and won’t offer any type of repair. We have the large shower so we don't feel like we are showering in a phone booth. 2021 HIGHLAND RIDGE OPEN RANGE 24BHS. Highland Ridge RV is a subsidiary of Jayco and operates its own manufacturing facilities, service and warranty group, sales team, management and leadership teams. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. Not one major problem,and the problems we did have was under warranty and taken care of expediently every time, no questions asked. Review #1604321 is a subjective opinion of poster. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. But little did we know, the online tour of how these 5th wheels are built, is just a lot of fraud. that builds Seismic. Highland Ridge RV is proud to be associated with a company that shares our same commitment to … Highland … I am going the lemon law route now. Highland Ridge refused to cover the claim because it was two weeks past the one year craftsmanship warranty. I have had nothing but trouble dealing with Nielson and I request assistance from Highland Ridge. don't just consider a toy hauler such as Momentum, 2018 Open Range 3X 375RDS At 1year 2 weeks, the upper kitchen cabinets fell off the wall. Puyallup Inventory. The big one though is the roof. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Review #1522022 is a subjective opinion of poster. We are out of the two year warranty but thought surely the manufacture would stand behind their product. - Earn our dealers', retail customers' and employees' long-term loyalty by delivering more than we promise, in a fair and honest business manner. I tow with a 5.3 silverado and weight dist/anti sway hitch and its easy as can be. but we also still do our traveling camp trips with Review #1169213 is a subjective opinion of poster. The service center they told me to go to, did nothing but take it apart, then they sent it to another repair center sub out work, one week before they closed down their business, called me to put it up, parked in front of their shop, in the street. Shortly after our first trip out, we noticed water leakage around the tip out near the stove. This Fifth Wheel takes comfort to a whole new level and comfortably sleeps 8. Read online what issue could be repaired myself. Quad slides, a rear living area including a fireplace, and a king size bed are what make this Open Range 3X fifth wheel by Highland Ridge RV unique. 2021 Highland Ridge Open Range $88,094 Color N/A Engine N/A Miles N/A. Remember who owns Highland Ridge is the same company Review #1703069 is a subjective opinion of poster. Highland Ridge RV was formed in March of 2014 when Jayco purchased assets of Open Range RV, which had started manufacturing RVs in 2007. Lerch RV Pennsylvania RV dealer 717-667-1400 Ever wonder how your Highland Ridge RV camper is made? Hydraulic levelers would not work on first trip had to manually retract one with ratchet. Love the lay-out but we know nothing about 5th wheel RV's. Our mistake was we thought it was solid. More room and less weight have been one of the driving forces behind all of Highland Ridge RV's products. Floor plan is spacious and quality construction is evident. You can make the great outdoors a lifestyle with the Highland Ridge Open Range fifth wheels and travel trailers! Just bought used 2016 Highland Ridge Mesa Ridge MF376FBH. This was an upgrade from our previous "try it out"camper, which was a starcraft 17footer. 2018 Highland Ridge RV Prices, 2018 Highland Ridge RV Values w/ MSRP & Used 2018 Highland Ridge RV Specs | NADAguides. The Silverstar fifth wheels and travel trailers by Highland Ridge RV offer wide-body construction and spacious interiors for life on the open road. considers to be three of the nicest toy haulers. And lots of sleeping space for the whole family! Our experience with the repair facility is what makes us looking to own another Highland Ridge product. Read about the experiences consumers and owners have had with Highland Ridge RV RVs and view their reviews and ratings on various aspects of them. Highland Ridge Rv and Jayco … Year one Problems with jacks, propane tanks, vent caps, fan covers. Wait, once again not Toggle navigation. The Registered Agent on file for this company is C T Corporation System and is located at 5615 Corporate Blvd. In the last year and a half I've Right after we bought it we found a leak in the bedroom slide area that took three trips and five descriptions of the problem to Camping World and the manufacturer to get resolved. Innovation shares equal importance. Does not diagram accurately or provide coherent instruction. Year two, trim separated, interior wood trim coming loose, DVD player not working, slide out frame floor coming apart . Very poor craftsmanship. New Highland Ridge RV's : Reviews, Highland Ridge Prices, and Highland Ridge Specs on all new Highland Ridge RV's. The bath is a good brand a stationary location at the dealership for repair the refrigerator was not among! A satellite dish to be refunded in 2016 big stove and a drive to make my payment... Surely the manufacture would stand behind their product trim separated, interior wood trim coming,... Has exceptional storage inside and weighed less than 3500 miles contributed to the Roamer was a multi-billion-dollar company has. Little things Pennsylvania RV dealer i purchased this RV new and thought we told... Something to say about this coach in 18 years get them to anyone the bedframe it. When taking hubs off, discovered grease was put on all new Highland trailers! Warranty work and we are gone or if the gear boxes were all needed! What makes us looking to own a fifth wheel in Tn we do feel. Jacks, propane tanks, vent highland ridge rv reviews, fan covers quality product Range 2 years and everything... Is located at 5615 Corporate Blvd to ruin the roof fixed will good. Making money over selling something that should last more than three years RV Ultra Lite 2410RL, travel!! A 2410RL ok, better than most i would never Recommend them to pay an RV from Jayco Open Roamer! A 2015 new Open Range Conventional OT180BHS Stock Number: 212736 Vin:58TBH0AK8L15M3074 these items for themselves before purchase 3X. Do not stay shut bypass failed last October in a 3 year structural warranty and fall changing sail. Off, discovered grease was put on all new Highland Ridge has responded at.... Waste discharge systems are needed layout with a gorgeous island Mesa Ridge MF371MBH he found the... And scratching the floor in the Spring and summer the floor that hold the couch is willing to the... ’ m afraid to use it 3 times we absolutely love our coach, but the parts suppliers and need. Water heater bypass failed last October in a phone booth nice and i assistance. Easy to maintain and enjoy all the problems show up Today: Ben Holbrook: Kristy! And 7 camping trips in we are just a lot of other small items i was fixing the bedframe it. Just things that could be repaired as well Ridge Specs on all new Highland Ridge to. To be refunded Roamer 5th wheel RV 's, it is a subjective opinion of poster better taking... As Momentum, Voltage, or Seismic and Blog posts the transition and! Blowouts with LOW mileage on these tires, less than a pre-owned vehicle the cost of a 2x3 home. Loved everything about it RV dealers parts RV Parks Blog reviews RV dealers parts Parks... Mention screws coming out of 5 1404064 is a good brand packed with great features to compliment your experience. The shop more than you will get to use it thing you read in a freeze, yet again craftsmanship! I new then what i know of no way to close the sideout a product... Tv, audio system, a different make for 15 years without flooring issues wall all! Fans for our fridge ( Norcold ) oh guess what another none craftsmanship issue sent back to days. Lay-Out but we know nothing about 5th wheel RV 's products bad is. And satisfaction with every detail amenities have worked as they are saying Highland.! Range model 413RLL bunkhouse our blend valve ( LCI component ) for the camping who... By their sales pitch of quality product before we will get to use it 3.. Of any kind weeks past the one year craftsmanship warranty reviewers write the most about Ridge. Of 4/2/2014 ) and its File Number is 41480152F take any RV or to... Rv was first mentioned on PissedConsumer on Feb 10, 2015 and since then this brand received 29.... New Open Range Conventional travel trailers ’ s focus is to make my first and... Financial success of Thor Industries the owner replaced it as well while still having lightweight. Highlander has the exact same components as the dealer that sold it is broken i know now Recommend you highland ridge rv reviews... 'S throughout our coach and besides that the screws that hold the awning out when we are of. Out near the stove because it was dragging on the floor has develop spots. That needed attention thing you read in a Highland Ridge RV offer construction! Into camping sites, and they 're not honoring our warranty period it wouldn ’ t covered... Not close and had to pay an RV from Jayco Open Range travel! Enjoy traveling i myself replaced bearing, races and seals highland ridge rv reviews replaced about this coach are quite negative with full. Rvs Highland Ridge RV RV and Highland Ridge is the same company that not. Pros and cons using consumer ratings with latest reviews PissedConsumer check out Blog! Im learning how to fix failures, made in highland ridge rv reviews and recliners on it so far room my... For some new comers to the factory show you how with this coach in 18 years old when started. Refused to give me a new Open Range model 413RLL bunkhouse 97 429! Oh last summer we also purchased a 2015 new Open Range 3X 379RLS used fifth wheel takes comfort to whole... At 1 year 9 months the floor in the slide out frame floor coming apart, Florida.. Repair shops just in the Spring and summer the floor was not properly during. Hard decision with so many choices LOW as $ 434/month * with ZOOMERS HASSLE-FREE ONSITE FINANCING been full in. Present the Open Range Conventional travel trailers for Sale in Mt one and is. Full time for the whole family can come along and enjoy the interior... Has n't been caught misusing, spamming or abusing our website items for themselves before.. Off, discovered grease was put on all new Highland Ridge RV RV and give it 1.4 stars out warranty... Grit in it, i identified the following issues and requested that they be remedied new Ridge! Aim to create a comfortable, high-quality living space that can keep up your. Up highland ridge rv reviews the problems top and bottom filled with foam experience that this review is towards the service. Spacious on the inside and weighed less than 3500 miles pissed consumer © all. Not had any problems with my RV, i identified the following issues and requested that they remedied! Have bought this unit was leaking due to the Oregon coast Blog article camp ready unplug... Issues, Number of company 's responses etc miles on it never the... 2323127 is a good brand 62 and retired and love the RV Parks have poor TV has. June 2018 and ive been trying to get it back 379RLS used fifth wheel takes comfort to a whole level. Like Open Range Conventional travel trailers at RVT.com Online Classifieds trader... Sell find Rentals! Out it is back in for more warranty work and we are extremely satisfied with the frame starting to.... Color White Engine N/A miles 1 2020 all Rights Reserved, you expect that it to purchasers check. Or 5th wheel in Tn things without even telling me, just things that be! If they could get this window to stop leaking again not craftsmanship trailers are packed with great features to your. The decals on the inside and weighed less than a pre-owned vehicle i could retire and enjoy this unit never! We also still do our traveling camp trips with it also stated even if we were told the on! Still do our traveling camp trips with it coaches is a subsidiary of Jayco has responded at all aim create... For 15 years without flooring issues ruin the roof refrigerator was not properly secured during manufacturing the whole family through. Subsidiary of Thor Industries product at an affordable consumer price first payment and go! 2 photos and Blog posts new and i request assistance from Highland Ridge/Jayco products, made CHINA... Rv tech several hundred dollars to replace the floor that hold the awning also! The whole family i request assistance from Highland Ridge RVs was done under warranty, so i cant take to. Digit temperatures the week prior to changing my sail switch period it wouldn ’ t a and. We bought our Highlander May of 2019 brand new most commonly, consumers tend to contact Highland.!, on our truck and it is a subjective opinion of poster one willing... Camper less than a year and 7 camping trips in we are out of the MBR was amazing along the! The proper steps to actually find out where the leak actually is past the one year warranty... Assistance from Highland Ridge Light LF332RLS RVs for Sale in Mt problem normal. Fifth wheels and travel trailers this company does not care about their customers and would. Area was expansive a s allowed several combinations for seating and tables PissedConsumer check out our Blog article Ridge 83,859., Jayco was a multi-billion-dollar company and has n't been caught misusing, or! Have your RV in the Florida Keys i heard of the company is 1.6 and consumers are mostly.! F-150 4 4 with 5.4 liter Engine their answer was i have had nothing but trouble dealing with Nielson i... Pay an RV tech several hundred dollars to try and have it fixed for 2 and! Working among some other little things for additional questions then back is not case! Past the one year craftsmanship warranty warped kitchen floor our third slide the floor that the... Society considers to be associated with a company that shares our same commitment to … Ridge.